Shirt arrived and I agree that it’s a quality item. Bravo and thank you.
The [Kathleen] dress is perfect. Saved further trailing through retail stores with no success. Your website catered for my specific needs. Thank you. Vanessa
I have been spreading the news about how wonderful your store/site is. Thank you! Thank you! Wendy
I cannot rate your website highly enough for both quality and customer service. I am absolutely delighted with the purchase of my bespoke ‘Clara’ skirt which fits to perfection. I would have no qualms in recommending you to family, friends and colleagues. A truly first rate service. You should all be very proud of the service which you offer. Mary Hayton
The [Edward] shirt is excellent, really ideal. It is very comfortable and smart. Gwyn Parry-Jones
The [Vivien Maxi] skirt fits perfectly and is BEAUTIFUL. Thank you again. I have passed along your information to the orchestra….as I know it is often difficult to find the proper, professional attire for performances. Charla
The [Vivien Maxi] skirt has arrived and it is beautiful! Thank you Elisabete
Thank you so much for your help earlier today – and for the [Rebecca] dress. It is absolutely beautiful and my daughter loves it. Apparently it is too nice to just use for concerts, so it is going to become a “party dress” as well! I’m delighted to find something that fits so well and looks appropriate for concerts. Thank you once again. Sarah
Thank you so much for delivering the wonderful black skirt and sashes for Phoebe. She is absolutely thrilled and they are a perfect fit. I’m sure all her friends will want to know where we found such a wonderful skirt and we will point them towards your company! We look forward to making future orders! Penelope
I’ve received the Vivien Maxi Child skirt . To be honest with you I was really surprised at the wonderful quality of the material. It’s such a lovely skirt that I’ve recommended you to my daughter’s cello teacher who, in turn, will recommend to other parents . I can’t thank you enough. Tia
The dresses were a great success and the girls and parents were really happy with them. They made the performance look much more professional and cohesive. Lucy Elphinstone, Headmistress Francis Holland School, Sloane Square
It worked really well at its first outing at our recent concert and had many nice compliments. Rebecca Cavill, St Mary’s School, Calne
Your clothes are worth every penny, and are quite frankly the only clothes I’ve ever found that I’ve felt remotely comfortable in to perform. Pianist, Wales
I had a reception gig yesterday and wore the [Clara] skirt and it was just beautiful. Hannah Flowers, Professional Harpist, Forest Lake, Minnesota
The dress arrived earlier today and it’s lovely! So elegant and very comfortable! Flautist, Shropshire
I am wearing the (Imogen) top! It is lovely! Everything worked so well, the website, ordering and the prompt delivery. Sharon, Newbury

We have moved

We’re very excited to announce that we have just settled in to our wonderful, new warehouse and order fulfilment facility Omni Channel Fulfilment.  Run by the two managing directors Mark O’Connor and Dean Watkins, we know that our customers are going to receive the very highest level of service available.

Eighteen months ago, Mark left his post as MD of a large fulfilment centre to set up OCF with colleague Dean. At the heart of their passion is a commitment to customer service.

‘We’re passionate about the consumer experience and ensuring it’s perfect in every way,’ says Mark. ‘We believe that the future of retail is increasingly about personalisation as opposed to automation. We want every customer to feel unique.’

This sentiment echoes our own. It is vital that our musicians receive their clothes in time for their concerts and other events and we feel we can trust OCF to deliver cost effectively and on time every time.

But it’s not just their customer service that set them apart. On my first visit to OCF I noticed an electronic board in the foyer detailing the wattage inputs and outputs on the site, in every variation, thereby measuring its carbon footprint. 

Walking into the warehouse Mark pointed to some shiny, green walkways. ‘These are polished and dusted every week,’ he smiled. Indeed, the whole warehouse looked immaculate. Our precious clothes will be well looked after here.

Black Dress Code and Omni Channel Fulfilment are both young companies. We look forward to many years of cooperation ahead.