POSTAGE & PACKING CHARGES
|UK||Royal Mail Tracked:
£4.99 for 24-hour tracked delivery*
£3.99 for 48-hour tracked delivery*UK Mail Tracked and signed for:
£6.00 for 24-hour delivery*
£10.00 for delivery before noon the next day
£14.00 for delivery before 10.30am
£16.00 for delivery before 9.00am
£16.00 for Saturday delivery
£21.00 for Saturday delivery before 10.30am
£26.00 for Saturday delivery before 9.00am.* Working days. Orders must be placed by 3.00pm for despatch on that day.
|Europe||DPD Europe £12 for delivery in 2-5 working days.|
|USA||DHL Express £18 for tracked delivery in 2-7 working days|
|Canada||DHL Express £22.50 for tracked delivery in 2-7 working days|
|Rest of the World||DHL Express £26.50 for tracked delivery in 2-7 working days|
Please contact us for bulk order deliveries
We promise to refund any item with which you are not completely satisfied provided that the following cautions have been observed:
Please handle all items with care. Item(s) must be returned to us intact, undamaged, in the original packaging, with warning and price tags attached and as soon as is reasonably possible. When trying on items of clothing, please do not use unnecessary force and ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks. We cannot accept any item back for refund or exchange that is not in its original packaging, has been worn or marked, has been washed or has had labels detached.
Return it to us by post within 28 days of purchase in a saleable condition with the enclosed returns form, noting whether you would like an exchange or a refund. Refunds will be credited via the original payment method. Please allow up to 10 working days for your refund to be processed from day of receipt to our offices.
Send your goods back to:
Black Dress Code Returns
Howard Tenens Europa Industrial Park
Off – Radway Road
Stratton St Margaret
Remember: your items must be returned in original packaging with all tags intact and in an unworn condition. Please note that if the tags are removed from the item, we will not be able to refund or exchange.
A refund will be offered where goods are found to be faulty within 30 days of receipt.
FREE RETURNS ON YOUR FIRST ORDER (UK ONLY)
We offer free returns on first orders for UK customers. You can print your Royal Mail return label here